During pandemic lockdowns, you might recall how AMC executives threw a temper tantrum because companies like Comcast/NBC began experimenting with more innovative movie release windows. AMC execs were mad because the pandemic highlighted how the 90-day gap between the time a movie appears in theaters and its streaming or DVD release was exposed as both dated and stupid.
Comcast (successfully) experimented with not only shortening the window, but eliminating it entirely. At the time, AMC Theatre CEO Adam Aron pouted incessantly, insisting that Comcast films would never again appear in AMC theaters, before ultimately having to retract the silly threat.
In the years since, AMC execs have had a lot of time to think about how they’d like to adjust to the modern film audience. One big idea was to start charging customers even more money if they wanted better seats. And more recently they’ve taken to pushing even more real-world advertisements on paying customers before the movie starts.
Even before COVID, other major theater companies, like Cinemark Theatres and Regal Cinemas, had been loading up to five minutes of ads ahead of movies. AMC had initially rejected joining the effort, correctly noting that they worried consumers would “react quite negatively to the concept.”
That was then, this is now. AMC, struggling to make as much money as it would like, has reversed course and will be adding more ads. Which is tricky because it already runs 25-30 minutes of trailers, ads, and assorted gibberish before movies begin already:
“The deal takes effect July 1, just in time for Universal’s Jurassic World Rebirth and DC Studios/Warner Bros.’ Superman. AMC is already known for its lengthy preshow time, which runs 25 to 30 minutes, so it will have to reconfigure its lineup — which includes the famous Nicole Kidman spot promoting the “magic” of moviegoing — to allow for the new ads without going over the half-hour mark.”
Annoyed customers are still going to the movies, but they’re showing up later to accommodate for all the ads. One recent industry study found that only 60 percent of moviegoers this year were in their seats when trailers started playing. In NY and LA, 42 percent of moviegoers were in their seats in time to see every trailer.
This is yet another enshittification cycle that shows no sign of relenting. To give Wall Street its expected impossibly growing quarterly returns, AMC can’t afford to actually provide things the audience wants (lower prices, smaller crowds, better quality films and food). So they’re on a path of a sort of brand cannibalization in which annoyances grow as the theater experience quality shrinks, driving annoyed users ultimately to other experiences (like piracy).
Once a company’s on this path there’s really no reversal if they want to avoid an investor revolt, so there’s simply no telling what bad idea (or eroded principle) comes next for AMC.